About ITS

As a full-service IT partner with over 25 years of experience providing managed services and other information technology solutions nationwide, our dynamic team of IT consultants is uniquely positioned and ready to support all of your technology needs. Our process-driven, customer-centric approach to technology is what sets us apart from other IT companies.

Have Questions?

We know that making IT decisions can be complicated. We’re here to help.

Empowering Your Success: Comprehensive IT Services Meets White-Glove Support

At IT Solutions, we specialize in serving small to mid-market companies, and we recognize the pivotal role technology plays in ensuring business continuity and achieving long-term success. We provide enterprise-level expertise with tailored support services for a fraction of the cost of doing it all in-house.

As an ITS client, you receive the highest degree of service—we are focused on your success above all else. You can count on us to be there every step of the way to make sure your systems are running smoothly today, and to ensure they are capable of meeting your needs far into the future.

Our Core Values

Its Core Values

Our core values (CHOPS) are a reflection of our journey, inspired by our growing team’s passion and dedication to doing what is right by our clients and each other.

Ma Icon Values Success 2

Client Success is Our Success

We take immense pride in providing long-term, comprehensive solutions for our clients’ IT needs.

Ma Icon Values Journey 2

Hungry for the Journey

At ITS, we are excited about what we are building and work each day to move the ball forward.

Ma Icon Values Ownerhship 2

Ownership Thinking

Our team is empowered to innovate, make decisions, and lead using their unique experiences and skills in a culture that inspires focus and accountability.

Ma Icon Values Problem Solver 2

Passionate Problem Solver

Our drive sets us apart, propelling us to embrace complexity, inspire innovation, and create transformative solutions that have a lasting impact.

Ma Icon Values Surrender 2

Surrender The Ego

We make sure every decision is based on open-mindedness and advancing collective goals.

Do you have the CHOPS?

ITS Through the Years

2024
Its About Timeline 2024
  • IT Solutions unveils a refreshed brand identity. 
  • 9th year of recognition in CRN's MSP 500.
  • ITS holds Inaugural Sales Kickoff.
2023
Its Timeline 2023 3
  • 8th year of recognition in CRN's MSP 500.
  • 14th year of recognition in the MSP 501.
  • Spade Technology and The Network Pro join the ITS Family. 
  • Umbrella Managed Systems joins the ITS Family.
  • IT Solutions partners with DeepSeas, introducing new security services.
  • Acropolis Technology Group joins the ITS Family.
2022
Its Timeline 2022 3
  • Ranked in CRN 500, MSP 501, and the Consulting Report Top 50.
  • ITS acquires CHIPS Technology Group.
  • Recognized as Top 5 IT Services Provider for the Legal Industry.
  • 6th year of Best Places to Work.
  • ITS introduces revamped Client Portal with enhanced visibility and self-service support.
2021
Its Timeline 2021
  • Ranked 6th among MSPs globally in MSP 501.
  • Endpoint Security added to Support Plans.
  • 5th year of Best Places to Work.
2020
Its Timeline 2020
  • Security As A Service.
  • CRN MSP 500 for 6th consecutive year.
  • Ranked 9th among MSPs globally.
  • Digital Transformation.
2019
Its Timeline 2019
  • ITS acquires SecurElement.
  • Completes SSAE18 Compliance Audit.
  • Earns Best Place To Work for 4th time.
  • Celebrates 25 of years of business.
2018
Its Timeline 2018
  • Launches Modern Workplace Solutions Services.
  • Named as a Top Vertical MSP for Law Firms.
  • Initiates Smiles for Success Charity Program.
2017
Its Timeline 2017
  • Kicks-off Business Tech Talks Webinar Series.
  • Lands first Artificial Intelligence (AI) project.
2016
Its Timeline 2016
  • ITS becomes a Microsoft Tier 1 O365 CSP partner.
  • Named a Top Vertical MSP in Healthcare.
2015
Its Timeline 2015
  • ITS introduces advanced managed security offering, ITSecure+™.
  • Establishes industry-focused managed service offerings.
2014
Its Timeline 2014
  • ITS named a Best Place to Work for the first time by The Philadelphia Business Journal.
  • IT Solutions celebrates its 20th year in business!
2013
Its Timeline 2013

First-ever Cloud Giveaway program offered, resulting in 3 years of full NearCloud support as a charitable contribution to local non-profit, Career Wardrobe.

2012
Its Timeline 2012
  • Named to Top 100 Cloud Service Providers and Managed Services Providers.
  • ITS becomes 100 percent employee owned.
2011
Its Timeline 2011
  • ITS becomes SAS 70 compliant. Hosting services rebranded as NearCloud® and SSAE 16 compliance achieved.
  • ITS becomes a Salesforce.com partner, consultant and developer.

2010
Its Timeline 2010
  • ITS joins social media world, produces first videos.
  • Community service participation takes off with Habitat for Humanity.
2009
Its Timeline 2009
  • ITS introduces Employee Stock Ownership Plan and marks 15-year anniversary with 40 employees.
  • First Application Development managed service offerings: FMAssure and FMAssist.
  • Client referral program is launched.
2008
Its Timeline 2008
  • Hosted Universal offering is introduced, opening door to complete cloud-based support.
  • Garrett Graney promoted to President and executive management team is established.
2007
Its Timeline 2007
  • ITS acquires iNet Solutions.
  • Headquarters moved from Jenkintown to current office in Fort Washington, PA. ITS makes the Inc. 5000 for the first time.
2005
Its Timeline 2005

The VCIO (Virtual Chief Information Officer) role is introduced to SharedVision clients.

2004
Its Timeline 2004

First managed services offerings launched. SharedVision is branded and rolled out.

2001
Its Timeline 2001
  • ITS acquires FMG Technologies.
  • ITS adopts Open Book Management – which proves to be one of the pillars of the company's success.
  • ITS holds its first all-staff Quarterly Meeting, a tradition that still exists today.
  • Application Development and Network Services become separate departments, allowing the company to call itself a "full-service IT provider". MVP of the month program for all staff introduced.
2000
Its Timeline 2000
  • Company moves into its first office in Jenkintown, PA, with 8 employees.
  • ITS acquires The Computer Fixer.
1999
Its Timeline 1999

Company name changed to IT Solutions.

1996
Its Timeline 1996

First company website launched.

1994
Its Timeline 1994

IT Solutions (originally Small Office Solutions) is founded by Ted Swanson as a solo venture headquartered in a spare bedroom.

About Us Ted

How we got to where we are today.

Q&A with IT Solutions Founder Ted Swanson

Have questions?

Call Us: 866.PICK.ITS (742.5487) or click the button below:
Ma Icon Values Success 2

Client Success is Our Success

We take immense pride in providing long-term, comprehensive solutions for our clients’ IT needs.

Ma Icon Values Journey 2

Hungry for the Journey

At ITS, we are excited about what we are building and work each day to move the ball forward.

Ma Icon Values Ownerhship 2

Ownership Thinking

Our team is empowered to innovate, make decisions, and lead using their unique experiences and skills in a culture that inspires focus and accountability.